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Legal Document

Privacy Policy

Last updated: August 15, 2025

ChatAway+ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our messaging application.

1Information We Collect

Personal Information

Phone Number
Required for account creation and verification via OTP
Profile Information
Name, profile picture, and status messages you choose to set
Contact Information
Phone numbers from your device contacts (with your permission)

Communication Data

Messages
Text messages you send and receive through ChatAway+
Message Metadata
Timestamps, delivery status, and read receipts
Contact Lists
Information about who you communicate with on ChatAway+

Technical Information

Device Information
Device model, operating system, app version, and unique device identifiers
Usage Data
App features used, session duration, and interaction patterns
Push Notification Tokens
FCM tokens to deliver message notifications
Connection Data
IP address, network type, and connection quality metrics

2How We Use Your Information

We use collected information to:

  • Enable Messaging: Facilitate secure text communication between users
  • Account Management: Create and maintain your ChatAway+ account
  • Contact Discovery: Help you find friends and contacts who use ChatAway+
  • Message Delivery: Send push notifications for new messages and updates
  • Service Improvement: Analyze usage patterns to enhance app performance
  • Security: Prevent spam, fraud, and unauthorized access to accounts
  • Support: Respond to your questions and technical issues

3Information Sharing and Disclosure

We Share Your Information With:

  • Message Recipients: People you choose to send messages to
  • Contacts: Your profile information with users in your contact list who also use ChatAway+
  • Service Providers: Third-party services that support app infrastructure (hosting, notifications, analytics)

We Do NOT:

✕Sell your personal information to third parties
✕Share your messages with advertisers
✕Use your conversations for marketing purposes
✕Access or read your private messages except for security purposes

Legal Disclosure:

We may disclose information when required by law, court order, or to protect the safety and security of our users and services.

4Data Security

We implement robust security measures including:

  • ✓End-to-end encryption for message transmission
  • ✓Secure token storage for authentication
  • ✓Regular security audits and updates
  • ✓Data encryption both in transit and at rest
  • ✓Access controls limiting who can access user data

5Your Privacy Rights

You have the right to:

  • Access your personal information stored in ChatAway+
  • Update your profile, name, and status at any time
  • Delete specific messages or your entire account
  • Control who can message you and see your profile

6Data Retention

Active Accounts

We retain your data while your account is active

Message History

Messages stored locally and on servers for synchronization

Deleted Messages

Permanently removed from our servers within 30 days

Account Deletion

All associated data deleted within 90 days of account closure

7App Permissions

ChatAway+ requests access to:

Device Contacts

  • Help you find friends who use the app
  • Enable easy messaging to people in your phonebook
  • Sync contact information for better user experience

Photo Gallery

  • Allow you to select and upload profile pictures
  • Enable photo sharing in conversations
  • Access your saved images for profile customization

You can revoke these permissions at any time through your device settings.

8Push Notifications

We use Firebase Cloud Messaging (FCM) to send:

  • New message notifications
  • Important account updates
  • Security alerts

9Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we make material changes:

  • We'll notify you through the app
  • We'll update the "Last updated" date
  • Continued use of ChatAway+ constitutes acceptance of changes

10Contact Us

For questions about this Privacy Policy or our privacy practices:

Response Time

Within 48 hours

Subject Line

Privacy Policy Inquiry

© 2026 ChatApplus. All rights reserved.

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